The administrator can suspend the users access to IPsurvey at any time, the most common reason is that the user has left the company.
A user with the status "Suspended" can no longer login to the database. Suspending a user has the same effect as deleting a user from the database. Because of the tagging/comment feature, is it not possible to completely delete a user from a database.
All users without relation to at least one department is shown in the system folder "Orphans".
To suspend an user follow these steps:
- Open the tab "Users and departments” from the <Administration> left menu
- Click on a department which have the user assigned, the user list is displayed below the department title
- Click on the users e-mail to open his or hers user profile and change
In the user profile change:
<Departments> which departments the user are assigned to, per default are all departments assigned.
<Status> to ”Suspended”
<Status report frequency> to ”Never” if the user is suspend in all departments.
Click on <Save> to save the changes in the database
To verify the changes, open the tab ”Export” from the <Administration> left menu and select one of the two export formats HTML or PDF